if (typeof (lhnAccountN) != 'undefined') { lhnAccountN = lhnAccountN.toLowerCase().replace("lhn", ""); lhnInstantLoad = typeof (lhnInstantLoad) == 'undefined' ? false : lhnInstantLoad; lhnHelpLink = document.getElementById("lhnHelp"); if (lhnHelpLink != null) { try { lhnHelpLink.parentNode.removeChild(lhnHelpLink); } catch (e) { } } else { if (lhnAccountN.slice(-2) != "-1") { lhnAccountN = lhnAccountN + "-1"; } } if (!isNaN(lhnAccountN.replace("-1", ""))) { function addLHNButton(lhnbutton, lhntype, lhnJsHost, lhnAccountN) { element = document.getElementById('lhnContainer'); element.id = 'lhnContainerDone'; if (lhntype == 'insert') { var lhnScript = document.createElement("a"); lhnScript.href = "#"; lhnScript.onclick = function () { OpenLHNChat(); return false; }; lhnScript.innerHTML = '<img id="lhnchatimg" alt="Live Help" border="0" nocache src="' + lhnJsHost + 'www.livehelpnow.net/lhn/functions/imageserver.ashx?lhnid=' + lhnAccountN + '&amp;navname=&amp;java=&amp;referrer=&amp;pagetitle=&amp;pageurl=&amp;t=f&amp;zimg=' + lhnbutton + '&amp;d=0&amp;rndstr=999" />'; element.insertBefore(lhnScript, element.firstChild); } else { var lhnScript = document.createElement("script"); lhnScript.type = "text/javascript"; lhnScript.src = lhnbutton; element.appendChild(lhnScript); } } var lhnChatPosition = typeof (lhnChatPosition) == 'undefined' ? "" : lhnChatPosition; var lhnScriptElement = document.getElementById("lhnscript"); var lhnContainer = document.createElement("div"); lhnContainer.id = "lhnContainer"; lhnContainer.style.textAlign = "center"; lhnContainer.style.width = "auto"; if (lhnChatPosition != "") { switch (lhnChatPosition) { case "topright": lhnContainer.style.top = "10px"; lhnContainer.style.right = "10px"; lhnContainer.style.position = "fixed"; lhnContainer.style.zIndex = 9999999; break; case "topleft": lhnContainer.style.top = "10px"; lhnContainer.style.left = "10px"; lhnContainer.style.position = "fixed"; lhnContainer.style.zIndex = 9999999; break; case "bottomright": lhnContainer.style.bottom = "10px"; lhnContainer.style.right = "10px"; lhnContainer.style.position = "fixed"; lhnContainer.style.zIndex = 9999999; break; case "bottomleft": lhnContainer.style.bottom = "10px"; lhnContainer.style.left = "10px"; lhnContainer.style.position = "fixed"; lhnContainer.style.zIndex = 9999999; break; case "righttab": lhnContainer.style.top = (typeof (lhnChatPositionYVal) == 'undefined' ? 200 + "px" : lhnChatPositionYVal + "px"); lhnContainer.style.right = "0px"; lhnContainer.style.position = "fixed"; lhnContainer.style.zIndex = 9999999; break; case "custom": lhnContainer.style.position = "fixed"; lhnContainer.style.zIndex = 9999999; if (typeof (lhnChatPositionX) == 'undefined') { lhnChatPositionX = "left"; } if (typeof (lhnChatPositionXVal) == 'undefined') { lhnChatPositionXVal = 0; } if (typeof (lhnChatPositionY) == 'undefined') { lhnChatPositionY = "top"; } if (typeof (lhnChatPositionYVal) == 'undefined') { lhnChatPositionYVal = 0; } switch (lhnChatPositionX) { case "right": lhnContainer.style.right = lhnChatPositionXVal + "px"; break; case "left": default: lhnContainer.style.left = lhnChatPositionXVal + "px"; break; } switch (lhnChatPositionY) { case "bottom": lhnContainer.style.bottom = lhnChatPositionYVal + "px"; break; case "top": default: lhnContainer.style.top = lhnChatPositionYVal + "px"; break; } break; } } var lhnChatButtonContainer = document.createElement("div"); lhnChatButtonContainer.id = "lhnChatButton"; lhnChatButtonContainer.style.width = "auto"; lhnContainer.appendChild(lhnChatButtonContainer); if (lhnAccountN.slice(-2) != "-1") { var lhnChatFooter = document.createElement("div"); lhnChatFooter.style.fontSize = "10px"; lhnContainer.appendChild(lhnChatFooter); var lhnChatFooterLink = document.createElement("a"); lhnChatFooterLink.href = "http://www.LiveHelpNow.net/"; lhnChatFooterLink.target = "_blank"; lhnChatFooterLink.style.fontSize = "10px"; lhnChatFooterLink.innerHTML = "Help Desk Software"; lhnChatFooter.appendChild(lhnChatFooterLink); } lhnScriptElement.parentNode.insertBefore(lhnContainer, lhnScriptElement); lhnScriptElement.id = "lhnscriptDone"; var lhnScriptAppend = typeof (lhnScriptAppend) == 'undefined' ? '' : lhnScriptAppend; lhnAccountN = lhnAccountN.replace("-1", ""); if (lhnButtonCheck === undefined) { var lhnButtonCheck = 1; var lhnVersion = 5.3; var lhnButtonN = typeof (lhnButtonN) == 'undefined' ? 35 : lhnButtonN; var lhnJsHost = typeof (lhnJsHost) == 'undefined' ? (("https:" == document.location.protocol) ? "https://" : "http://") : lhnJsHost; var lhnInviteEnabled = typeof (lhnInviteEnabled) == 'undefined' ? 0 : lhnInviteEnabled; var lhnInviteChime = typeof (lhnInviteChime) == 'undefined' ? 0 : lhnInviteChime; var lhnInviteN = typeof (lhnInviteN) == 'undefined' ? 0 : lhnInviteN; var lhnWindowN = typeof (lhnWindowN) == 'undefined' ? 0 : lhnWindowN; var lhnDepartmentN = typeof (lhnDepartmentN) == 'undefined' ? 0 : lhnDepartmentN; var lhnCustomInvitation = typeof (lhnCustomInvitation) == 'undefined' ? '' : lhnCustomInvitation; var lhnCustom1 = typeof (lhnCustom1) == 'undefined' ? '' : lhnCustom1; var lhnCustom2 = typeof (lhnCustom2) == 'undefined' ? '' : lhnCustom2; var lhnCustom3 = typeof (lhnCustom3) == 'undefined' ? '' : lhnCustom3; var lhnTrackingEnabled = typeof (lhnTrackingEnabled) == 'undefined' ? 't' : lhnTrackingEnabled; var lhnScriptSrc = lhnJsHost + 'www.livehelpnow.net/lhn/scripts/livehelpnow.min.aspx?lhnid=' + lhnAccountN + '&iv=' + lhnInviteEnabled + '&ivid=' + lhnInviteN + '&d=' + lhnDepartmentN + '&ver=' + lhnVersion + '&rnd=' + Math.random(); lhnScriptAppend += "lhnButtonN=" + lhnButtonN + ";addLHNButton('" + lhnScriptSrc + "', 'append', '" + lhnJsHost + "', " + lhnAccountN + ");"; var lhnButtonN1 = lhnButtonN; } else { var lhnButtonN2 = typeof (lhnButtonN) == 'undefined' ? 35 : lhnButtonN; lhnScriptAppend += "addLHNButton('" + lhnButtonN + "', 'insert', '" + lhnJsHost + "', " + lhnAccountN + ");"; lhnButtonN2 = undefined; lhnButtonN = lhnButtonN1; } if (!lhnInstantLoad) { if (window.addEventListener) { if (!lhnFinished) { window.addEventListener('load', function () { eval(lhnScriptAppend); }); } var lhnFinished = true; } else { if (!lhnFinished) { window.attachEvent('onload', function () { eval(lhnScriptAppend); }); } var lhnFinished = true; } } else { if (!lhnFinished) { eval(lhnScriptAppend); } var lhnFinished = true; } } else { if (typeof (console) != 'undefined') { console.log('LHN - Invalid Account Number provided (' + lhnAccountN.replace("-1", "") + ')'); } } } else { if (typeof (console) != 'undefined') { console.log('LHN - An Account Number was not provided'); } } if (typeof lhnErrorStats == 'undefined' && window.addEventListener) { var lhnErrorStats = '', bFireOnError = false; var lhnUserAgent = ''; if ((navigator.userAgent.indexOf("Opera") || navigator.userAgent.indexOf('OPR')) != -1) { lhnUserAgent = 'Opera'; } else if (navigator.userAgent.indexOf("Chrome") != -1) { lhnUserAgent = 'Chrome'; } else if (navigator.userAgent.indexOf("Safari") != -1) { lhnUserAgent = 'Safari'; } else if (navigator.userAgent.indexOf("Firefox") != -1) { lhnUserAgent = 'Firefox'; } else if ((navigator.userAgent.indexOf("MSIE") != -1) || (!!document.documentMode == true)) { lhnUserAgent = 'Internet Explorer'; } else { lhnUserAgent = navigator.userAgent; } window.addEventListener('error', function (e) { if (e.target.src && e.type) { lhnErrorStats += e.type + ' loading ' + e.target.localName + ' ' + e.target.src + ' | '; } else if (e.message) { if (bFireOnError == true) { lhnSendError(e.message + ' line:' + e.lineno + ' column:' + e.colno, lhnUserAgent); } else { lhnErrorStats += e.message + ' line:' + e.lineno + ' column:' + e.colno + ' | '; } } }, true); window.setTimeout(function () { lhnSendError(lhnErrorStats, lhnUserAgent); bFireOnError = true; }, 8000); } function lhnSendError(data, userAgent) { return false; if (data.length == 0) { return false; } data = data.substring(0, 300); var src = '//www.livehelpnow.net/lhn/handler/e.ashx?c=' + lhnAccountN + '&e=' + encodeURIComponent(userAgent) + ': ' + encodeURIComponent(data) + '&p=' + encodeURIComponent([location.protocol, '//', location.host, location.pathname].join('')); var img = new Image(1, 1); img.onload = function () { img.src = src; }; img.src = 'https://www.livehelpnow.net/lhn/images/spacer.gif'; }